DRE Internet Services has always upheld the standard for privacy protection and continues to be dedicated to protecting your personal information. From 21 December 2001, the Privacy Amendment (Private Sector) Act 1000 gives you certain rights in relation to how your personal information is handled. The National Privacy Principles governs the collection, use, storage and disclosure of personal and sensitive information. The following statement addresses the relevant privacy issues.

 Information we may collect

The type of information that we may collect from you will depend on what products and services you acquire from DRE Internet Services. We may obtain personal information through our web site, by e-mail, by telephone, by written responses or through personal visits by our staff.  In a few areas on our web site we may ask you to provide information that personally identifies you (personal information) or allows us to contact you. This information enables us to assist you with technical support issues, to respond to any product enquiries, to enable you to download any information from our web sites or to follow up with you after your visit. 

Generally the information we ask you to provide is restricted to your name, your telephone numbers, your company name and address,  your e-mail address and, in certain circumstances, we may ask your gender and age to protect us from inadvertently sending you inappropriate material. It is optional for you to provide us with your personnel information. However, we also reserve the right to withhold any or all information if we do not receive the information we asked for. DRE Internet Services also may make limited use of cookies on its web site. We would only use cookies to improve the functionality of our web site, not to store any of your personal information. When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page and to distinguish your Internet Browser from the thousands of other browsers. The cookies help us develop the design and layout of the web site, improve applications and measure the effectiveness of our marketing activities. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not. There are many third party programs that also allow you to manage cookies and The Privacy Officer would be happy to recommend a suitable program.

 Use of information collected

As a standard practice, we do not give or share any personally identifiable or private customer information with third parties, unless they are acting as an intermediary. In all cases these intermediaries will be required to keep confidential the personal information provided by you. The personal information we collect is used only for the purposes stated to support your customer relationship with DRE Internet Services. Among other things, we want to help you obtain product and company information. We may use direct marketing to alert you to special offers, new products and services. If at any time you do not wish to receive further marketing information or any other communication from us, solicited or unsolicited, you have the option under law to ask us not to send it to you and not to disclose your information to our intermediaries for that purpose. You may do this by contacting our   Privacy Officer or on telephone (08)9185 3005

 Data security

All stored customer information is retained on a secure server and is protected from unauthorized access through the use of, but not limited to any or all of, fire-walls, secure passwords, user logins or other security procedures. All our Servers that may contain personal information are protected by constant anti-virus checks. However, we wish to emphasize the fact that the internet is not a secure environment. Please be careful and responsible whenever you are on-line. If you post personal information on-line that is accessible to the public, you may receive unsolicited messages from other parties. While we strive to protect your personal information, DRE Internet Services cannot ensure or warrant the security of any information you transmit to us via the internet, and you do so at your own risk. We intend to destroy or de-identify the information you provided to us if it is no longer required for the purpose it was obtained for. DRE Internet Services also cannot warrant that your email details or addresses may not fall into the hands of persons that send un-solicited emails, known as Spam, as often these details are obtained without our knowledge from other servers used in conjunction with the transmission of your email to us. We will not knowingly release any such email details to any third party for the use of Spam and we do not condone the use of Spam on the Internet.

 Accuracy of information colleted

We aim to ensure that the personal information we hold about you is current and accurate. If you think that the information is inaccurate, please contact us at:

The Privacy Officer

or on telephone (08)9185 3005 and we will take reasonable steps to ensure that it is corrected.

 Access to information collected

Wherever possible we will let you see the personal information we hold about you and if we are in fact we are holding any personal information on you, in order to verify it is correct. Please feel free to contact our Privacy Officer at:

 The Privacy Officer

or on telephone (08)9185 3005  if you have any questions, complaint, comments or would like more information concerning how we handle your personal information or any other privacy issues.

At this time, DRE Internet Services is operated in conjunction with  the Ricoh Business Centre Karratha.

The Privacy information in this Statement only applies to websites that are owned or run directly by DRE Internet Services. Websites that are hosted for others by DRE Internet Services on its web servers and any other associated computer systems are subject to the Privacy provisions of those websites and the owners of those websites. You should direct all enquires regarding Privacy to the webmasters or owners of these websites.